I hope and pray that Apple goes bankrupt worldwide. No wonder Apple sales have dipped. Mall of Louisiana staff sucks!!! Horrible customer service to include online support. I am convinced their #1 goal is to offer the worlds worst customer service with the utmost inconvenience.
When I was serviced I was told what was wrong with my phone. A few pixels were out. But the lady told me they could not fix it only get me to buy a new one? Seriously.
I agree with the negative reviews. Went there once and salesperson didn't want to be bothered with my problem. Won't go back.
Customer service is terrible. The employees are very rude including the manager (Melanie). I went in with a phone issue and was told a replacement device would be order and received within 3-5 business days. It's now been 7 business days and still no device. I went in on the fifth business day and the incompetent staff could not give me an update on the status of the order. If you can tell a person it'll be in in 3-5 business days, the why is it that you cannot provide a status update? I was lied to and the rude and incompetent staff was not helpful at all so I'm without a phone for 10 days now over an issue that is a flaw of the device that I own. I called today after attempting to reach the store for three days and was told the device is still not in. When asked why I was told 3-5 days? "Oh well that's how long it normally takes but in this case......"Well if you knew there were instances where there could be a delay, then why quote a 3-5 day turn around? Lies....I cannot imagine a company of Apple's magnitude not having any way of checking the status of an order.
I was having a problem with my AirPod charging case. Called Apple tech support. Spent 15 minutes on phone and they scheduled an appointment for me. Arrived 20 min early and was seen at exactly my scheduled appointment time. They replaced case under warranty. No real complaints.
At least they sent me a link with a home tech that could handle their job efficiently!
Arrived, waited at a decent amount of time.
Apple Mall Of Louisiana is a US Electronics Store based in Baton Rouge, Louisiana. Apple Mall Of Louisiana is located at 6401 Bluebonnet Blvd, Baton Rouge, LA 70836, USA.
Please contact with Apple Mall Of Louisiana using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Apple Mall Of Louisiana opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Baton Rouge