Horrible staff. I will continue to log my complaints until I feel better. I called to find out about my 17 year old daughter, I was transferred at least 4 times, then the nurse I finally spoke with was so sarcastic and disrespectful, she was so unprofessional that she hung up on me! Mind you, this is all happening because I called to check on my child which they couldn’t figure out if she was still in their care or not!!
had to take wife to the ER due to some dizziness and heart rate problems. was checked in right away then taken to get vitals and an ekg. then sent to waiting room. the wait took about 40 to 45 mins before she was taken to a room in the ER which seemed to be a very long wait. the nurse came in right away to hook her up to the monitors and to take some blood and start an iv line. she saw one student doctor and 3 other doctors who examined her. all were very professional and courteous. they did a very complete workup. both nurses were exceptional as well.
I can honestly say that if I had to have surgery, it would definitely not be here. The attitudes of some of the nurses are shocking. Whatever happened to nurses checking on the patient hourly especially after major surgery? You can definitely tell the difference between the day and night shift. I miss the days of the older more experienced nurses that actually cared.
I am so done with this hospital and its staff. We have been here almost a week and not one person smiles and god forbid you ask for something. They only changed her sheets once and it was because I had to get crazy and just now had to call and complain for them to bring clean sheets so I could change the bed. If none of you idiots like your job maybe you should find a new one because dealing with sick people is not your calling they need to feel cared about. The worst though they had a seat on the chair and it had poop on it and she said all they did was throw a towel over it..This place is the biggest joke I have ever seen..
My nurse Lauren was awesome she was on top of her game. She made sure I was OK and came every time I needed her. But because of other reasons I will never come back here. I have been waiting for a bed now in the ER for hours its pretty bad that you have to wait for hours laying on a hard ass bed in the ER until you get up stairs. The only reason I didn't sign out AMA was because my nurse Lauren did everything she could to make sure I was OK.
Our Lady Of The Lake Regional Medical Center is a US Hospital based in Baton Rouge, Louisiana. Our Lady Of The Lake Regional Medical Center is located at 5000 Hennessy Blvd, Baton Rouge, LA 70808, USA.
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