The company went through their insurance company to see if it could be covered as it was a poor solder job but once the insurance denied the claim as it does not cover this type of issue. As such, the company refused to cover the ring despite the fact that it was poor workmanship. I am not out of a 1+ct diamond estimated (by them and others) to be between $9-12,000 and was told to have my lawyer contact theirs. Will suggested that it was unsoldered, meaning that we had taken the ring apart ourselves.
satisfaction. We are not "high end" customers but he always treated
We have dealt with Mr. O'Halloran several times with complete
I went into Ohallaran's with a special order, they made my ring beautiful, I had a small issue and Will made it perfect. All of my jewelry is purchased from here and no place else. I recommend if you have a ring you would like made to order this is the place to go.
Great people, they work with you to get your desire picture perfect.
Lastly, we had taken pictures of the ring before dropping it off the them the second time and spoken with other reputable jewelry stores in the area and all agreed that this had to be an issue with the solder workmanship NOT something that someone would be able to do at home and thought it was LUDICROUS that it was suggested we unsoldered this to physically remove it. The company attempted to keep possession of my diamond less ring until I threatened to contact the police. They are at-fault and know it which is why they went through their insurance company, but not interested in taking the loss despite their poor work causing the issue twice.
us as though we were. We highly recommend him.
High quality diamonds, great customer service, and willing to work with you.
This store sized my wedding ring and within a few weeks the head diamond fell out. We had it repaired and AGAIN very shortly after I noticed it was missing but this time I was unable to find the diamond. Both times it was a clean detachment from the ring as visible by the bottom of the ring (where the diamond sits) and the first time I recovered the diamond it was also smooth at the bottom.
Please think before purchasing here, this issue could've been prevented with better workmanship or at least fixed by replacing the diamond.
O Hallorans Jewelers is a US Jewelry Store based in Baton Rouge, Louisiana. O Hallorans Jewelers is located at 4415 S Sherwood Forest Blvd, Baton Rouge, LA 70816, USA.
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