I gave one star becasue there is nothing less than that to give!!
Ice Cream is good. Unique flavors.
Their stoce colde ice cram cakes are good. Service sucks and ice cream is melting. This is something can cause someone to get sick. The city needs to look into that. A health inspection should pay them a visit and see for himself or herself.
Service is really bad. I blame management for not hiring/staffing the appropriate number of staff for amount of customers. Every time I come it's the same old story. Long line. One worker. This will be my last time if customer service doesn't change.
The ice cream is really amazing.. ^^ The staff here is really nice too, despite at times can be slow when there are big crowds (but that's normal for all business right?) That time spent in waiting for the ice cream is worth it ^^
The only reason I give this place 1 star is due to lack of staffing. The ice cream combos are amazing though. May take a while to get served. Seems to be a very fast turnover ratio here.
Management/owner where are you??? Fix this!!
The icecream is great, but they need more staffing..
My wife and I went to this store an hour ago for some ice cream. Line was long and one person was serving the customers. By the time the customer in front of me finished paying,an employee came from the back and skipped me and wife and proceeed to serve the ones behind us. The first employee came and asked us if we were being served. I said no. She went to the back and got a trainee with her and started giving her the tour while we were still waiting and looking at here!! Then she took our order. Most fo the ice cream tubs to have foam on them. I suspected the ice cream was melting melting. I was given my order and asked the employee if it was cold. She nodded yes while the ice cream is dripping off my cup. I got pissed. AC was not working, employee lying, and ice cram melting. My wife and I left the store.
Cold Stone Creamery is a US Bakery based in Baton Rouge, Louisiana. Cold Stone Creamery is located at 7539 Corporate Blvd Ste 110, Baton Rouge, LA 70809, USA.
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