The staff is very welcoming and the hotel is very clean.
I will NEVER stay at this place again and never recommend it.
Staff service was good mostly everyone was very attentive. This hotel definitely needs a major upgrade on all feels like I’m at someone’s great grandmother house. My hotel room smelled disgusting and so did the bathroom. Not to mention that my last night there was roaches coming out the fridge. For this hotel to carry the name of a Hilton is extremely disgusting. I wouldn’t stay here again even if someone paid for my room!
I do recommend Double Tree on Constitution College Dr. if you are staying in the area.
Had a two night stay here this past weekend. When you walk in, the hotel looks very nice and it's conveniently located near the airport. I took one star off because the furniture in my room was not in a good shape. I took two more stars off because the sheets (under the covers) had brown stains and it took nearly an hour for someone to bring a replacement. Did not try the food. The staff was friendly but the quality of the hotel did not meet Hilton garden inn expectations.
I would like to personally THANK the entire staff of Hilton Garden Inn in Baton Rouge! The service here is always impeccable, the staff (ohhhh the staff!!!) are very helpful and oh so courteous...not to mention always well groomed & professional. This is truly a home away from home for me. Certainly a place to lodge when visiting Baton Rouge. In addition the food is amazing also. A 10 STAR RATING FOR SURE!
Front desk service was great - check in went smooth. The room was big , could use an update but it serves its purpose. We noticed housekeeping came in our room and dumped the trash and replaced towels but didn’t make the beds.... hummm . I would stay again if nothing was closer to planned destination. Oh and the closest Starbucks is 6 miles away.....
The room was dirty (hair in the bath tub) and on top of that, I didn’t have a working toilet for two days. After maintenance told the front desk that I just need to hold the handle down, I took a video of the broken toilet and of me “holding the handle down” (still not working). The manger came up to me and said “were you be going to the bathroom if it’s broken?”.
This place is not only disgusting but very unprofessional.
Awful experience!! Only bad experience from a HGI or any Hilton property for that matter. I would give it negative stars if I could.
Hilton Garden Inn Baton Rouge Airport is a US Lodging based in Baton Rouge, Louisiana. Hilton Garden Inn Baton Rouge Airport is located at 3330 Harding Blvd, Baton Rouge, LA 70807, USA.
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