This is the second time I had a very bad experience. On Sep 18, 2017, when I came back to my room after a long tiring day, I found the room was not made. No towels were replaced, the bathroom was just in the same state I left in the morning. When I called reception they told they will send the housekeeping to make up the room. After 30 minutes of wait, when no one came I called again and they told they had no one available. She did not have the courtesy to call me and tell the issues. The response was very rude. I felt like I need to check out and get into another hotel. But I was so tired that I had no energy. I am definitely goin to check out first thing in the morning and never going to stay at this place again. I will also spread the word to all my colleagues and the company intranet so that no one will have to suffer like I did. In the morning when I left I also made a service request that the sink was draining. They noted down the service request but nothing was done.
We love this place and are repeat visitors, our home away from home. The employees are professional the breakfast is great and we never have issues here.
Worst holiday Inn I have ever stayed. The shower wasn't working in the first room they gave us, we requested for a change of room. And then the second room didn't have phone, heater not working. This was the second time experience for us. We had a bad experience in 2016 February as well with the same hotel.
I stayed in this hotel last time July 31 – Aug 3 2017. I was allotted a deluxe room. I had similar experience. The bathroom shower was dirty. Long hair were sticking on the wall, the seal aroung the bath tub had mold all along and was gross. I took picture and showed at the reception. They changed the room so I forgot about the discomfort. However my experience today on Sep 18, 2017 is very frustrating.
Great staff, great rooms. My crew and I had been in Florida for 2 weeks for Irma, this hotel got us in, to are rooms and comfortable very quickly. Also the best beds we had slept in our entire trip. Very comfortable
Thank you for being so nice.
The staff was friendly, the room was clean, and the bed was comfortable. They didn't have extra toilet paper in the rooms, so we ran out before we checked out, but otherwise it was a nice place. We liked their pancake machine for breakfast.
Holiday Inn Express Suites Baton Rouge East is a US Lodging based in Baton Rouge, Louisiana. Holiday Inn Express Suites Baton Rouge East is located at 10989 Siegen Holiday Cir, Baton Rouge, LA 70809, USA.
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